Question 1

How quickly can you respond to an emergency garage door repair?

Accepted Answer

We offer a 30-minute response time for emergency calls within Westlake and surrounding areas. Our technicians are on call 24/7/365, including holidays and weekends. For urgent security situations—like a door that won't close or a break-in attempt—we prioritize your call immediately. We stock common parts on our service trucks, so most emergency repairs can be completed in a single visit.

Question 2

What brands of garage doors do you install and repair?

Accepted Answer

We install and repair all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, and Overhead Door. We're authorized dealers for several premium brands, which means we can offer manufacturer warranties and access to exclusive products. Our technicians are trained and certified to work on all door types—steel, wood, aluminum, and fiberglass—as well as all opener brands like LiftMaster, Chamberlain, and Genie.

Question 3

Do you offer warranties on your garage door services?

Accepted Answer

Yes! We stand behind our work with comprehensive warranties. All labor comes with a 5-year warranty, and our steel garage doors include a lifetime warranty against rust and structural defects. Opener installations are covered for 3 years on parts and labor. Spring replacements include a 2-year warranty. If anything goes wrong with our work, we'll make it right at no additional cost to you.

Question 4

How much does a new garage door installation cost?

Accepted Answer

Garage door installation costs vary based on size, material, and features. A standard single-car steel door typically ranges from $800-$1,500 installed, while a double-car door runs $1,200-$2,500. Insulated doors, custom designs, and wood options cost more. We offer free in-home estimates where we measure your opening, discuss your needs, and provide a detailed written quote with no hidden fees.

Question 5

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance for optimal performance and safety. During a maintenance visit, we inspect all hardware, lubricate moving parts, test safety features, adjust spring tension, and check opener alignment. Regular maintenance can prevent 90% of emergency repairs and extend your door's lifespan by years. We offer affordable annual maintenance plans with priority scheduling and discounts on any needed repairs.

Question 6

Why is my garage door making loud noises?

Accepted Answer

Loud garage door noises usually indicate worn rollers, loose hardware, or lack of lubrication. Squeaking often means rollers need replacement or lubrication. Grinding sounds may indicate track alignment issues. Popping or banging could signal worn springs that need adjustment. While some homeowners attempt DIY fixes, we recommend professional inspection—garage door springs are under extreme tension and can cause serious injury if handled improperly.

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